The Purposeful Conversations© Training Program draws from the most advanced knowledge base in the coaching field and is translated into a simple, intuitive, and highly transferable framework for busy executives, managers, and influencers.
The ability to influence others, the management of people, the developing of talent, the finesse to provide effective feedback, and the ability to provide inspiring leadership is not an exact science. It is messy. No one solution when found works for everyone. Each Manager - Employee or Influencer – Colleague combination brings a whole new set of challenges that cannot be expressed in an email, a chart, or a spreadsheet. It MUST occur through conversation – A Purposeful Conversation.
The enhancement of the skills, the experience, and the practice to have these conversations is what we cover in this program. We want to go beyond “teaching managers to coach”. We want to be much more practical. We want to provide an experience where leaders, managers, and influencers build on their own management and coaching styles to communicate and connect in a more powerful way. Notice we did not just say communicate and connect with employees. Although they will be the key focus. This is about enhancing the skills to communicate with customers, other leaders, potential customers, and all the situations that will be needed to deliver on the Strategic Performance Outcomes of the organization. They all require powerful and purposeful conversations to work in concert with solid technical attributes.
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Key Skills Covered
- Five-step process for a coaching conversation
- Five core leadership skills:
- Multi-dimensional listening
- Powerful questions that accelerate development and new insights
- Encouraging action, growth, and new awareness
- Requesting bigger, bolder actions
- Action Planning to establish meaningful and motivating goals and workable plans to achieve them
- Five fundamental behaviours experienced coaches always use
- Feedback techniques
- The ultimate Manager-Coach Dance© allows the navigation from the toughest to the easiest conversation.
Benefits of Participating
Influencers and managers acquire tools that move them…
- From talking to others to new ways of listening.
- From building walls to building trust.
- From telling others what to do to asking powerful questions.
- From harsh truths to productive feedback.
- From problem-solving for others to developing resourceful, self-reliant problem solvers.
How powerful will it be when the TOUGHER conversations needed to drive business growth and develop people becomes easier? AND The EASIER conversations that get the work done, provide leadership, and deliver on the strategic outcomes are 20% faster?
That is what is possible when you build upon the natural leadership and strengths existing in the individuals that attend this course and who integrate into their personal style, a process to have purposeful conversations, deepen the skills of Listening and Questioning and hone the ability to provide feedback in an engaging developmental conversation.
It is about the bottom line. How to drive that bottom line by engaging with the talents and energy that exist in the employees, customers, and colleagues today.
The Student Portal
"Porto" is our student portal where all of the course information is located in one convenient place along with access to this site for 24 months from the start of your program! The participant toolkit is in digital format, along with all course hand-outs making the whole experience fast and convenient.
See what others are saying about the course
“Very useful, insightful, and offered me the opportunity to see things differently than I had before.” — Sherri H.
"I had an amazing experience; I looked forward to the classes, I felt engaged, I learned a number of skills that I can carry with me throughout my professional career. Merv was amazing; it was obvious that he has been working in coaching for a long time, and his passion and experience really made the course enjoyable. He supported all of us as a group and as individuals and made us feel valued and heard. Thank you, Merv!" — Rachel M.
"The course was very interactive and we were always given the opportunity to participate in the shared learning experience. It also opened my eyes to improving my conversations and forcing me to ask more open-ended questions to probe my stakeholders deeply." — Shaniel S.
"It’s worth it, regardless of your experience or what your role is." — Dale M.
"It was an excellent experience for me. Thank you for providing this wonderful learning experience." — Elianny D.
"I learned how to form better conversations and be more confident in myself and my ability to have difficult conversations. The experience was great!" — Ellen M.
"It was engaging and fun. I've had the benefit of lots of training over the years at different companies on this subject, and I think this was the best one I've been a part of. I thought it was some of the best training I ever received, so I don't think that I have anything to add." —Patrick G.
"Merv was great!! I learned a lot from him and would love to attend any other courses available." — Jessie E.