July 2015 Newsletter

by Coaching Out of the Box


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COACHING: What I used to think and what I have come to know!

5/5/5 Coaching Skills Training Program TMWe all have preconceived ideas about coaching, but what changes for leaders and managers after 2 days of our 5/5/5 Coaching Skills Training Program™ PLUS Six Coaching Skills practicums?


Many of them come in thinking that coaching is just something you are either good or bad at and that it’s a skill just naturally built within you, but they leave knowing that coaching is a leadership skill any individual can be successful at with some training and practice!



Here are some of the great coaching lessons these leaders and managers have learned from their time with us.


I used to think … it was more about the coach having all of the answers and sharing those answers with the learner.

But now I know … it is more about the learner having the answers and ideas for the future, and the coach providing assistance.


I used to think … it only applied to athletes or those who wanted life coaching.

But now I know … coaching is a useful tool for increasing engagement in many types of conversations, particularly at work, but also with family and friends.


I used to think … coaching was just telling people what to do.

But now I know … coaching empowers an employee to think for themselves and work on a solution based on their own ideas.


I used to think … coaching was used to discipline an employee.

But now I know … it is used as an exploratory tool to engage in conversations that address true feelings and issues, in an effort to explore solutions. 


I used to think … it was simply guiding others to get things done.

But now I know … it is supporting people through listening, asking questions, and being curious, to help them to a place where they get what they need to resolve their concerns.




I used to think … of coaching more in terms of sports programs, or maybe performance management, not in terms of life skills.

But now I know … it can be used as part of a leadership style where I can engage others in the process of problem solving.



I used to think … coaching was very complex.


But now I know … it is empowering and supportive.


I used to think … it was providing information to others and then sending them off to do the job.

But now I know … coaching is utilizing active listening skills to allow the respondent to find out solutions for themselves, while asking open ended questions.


I used to think … it was just one of many tools used to solve a specific problem.

But now I know … it is a perspective by which to look at EVERYTHING!


We would love to connect with you! Reach out to our team here or call Toll Free, 1-888-4A-COACH (1-888-422-6224). 

Alison Hendren     
Our Founder and CEO, Alison Hendren will be presenting at the 2015 Coaching in Healthcare and Leadership Healthcare Conference in Boston. 
The conference is sponsored by the Harvard Medical School, McLean Hospital and the Institute of Coaching on September 25-26. To learn more about the conference or to join us click the link below!
Early Bird Savings fall

Registering now ensures you don’t miss the opportunity to gain some new skills and add to your credentials. 


 Calendar of Events


Who might benefit from a course like Personal Groundwork for Coaching Program™?


Personal Groundwork for Coaching TM
I would highly recommend Coaching out of the Box® to any leader working with teams and interested in self improvement and growth. Thank you for the experience it has made me a better leader. 
- Bethany Kopel
Centre for Behaviour Health Sciences, Mackenzie Health Coordinator


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June 2015 Newsletter

by Coaching Out of the Box
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Addressing a Void in the Marketplace

Coaching Quotient


How do you know if your Organization is ready for coaching?  Bruce McLeod, our Chief Culture Officer spent some time sharing how we’re improving our measurement processes to ensure they are simple and relevant, using our Coaching Readiness Assessment for Organizations Tool and our Coaching Quotient™.  


“It’s very difficult to measure a return on investment for soft skills like coaching. We see a void in a solid way to do that within the field of coaching and these assessments are our attempt to address that void in the marketplace.”

– Bruce McLeod, Chief Culture Officer


Here’s how it’s done:

  1. Organizations interested in implementing coaching can take the Coaching Readiness Assessment for Organizations. (Bruce’s tip: “Having someone highly aware of the culture of your organization (e.g.; Human Resource representative) will be able to provide the most accurate responses, but this assessment can be done by anyone aware of how the organization functions.”)
  2. We send an immediate thumbnail sketch of where you’re at on the continuum of coaching readiness. Then we follow up with you to talk about how we can help you move further along.
  3. Once we’ve set up your coaching program, we offer you the opportunity to utilize our Coaching Quotient™, which is a scorecard that we develop together to ensure it reflects the areas you want to see improved and areas we feel coaching can offer benefit.


These measurement tools are made especially for Coaching Out of the Box® clients and created by Coaching Out of the Box® leaders. So you know we’re designing and aligning these assessments with our teachings and practices and your desired areas of improvement in mind.   We want to ensure you get the best results possible.



READY TO GET STARTED? You can now fill out the Coaching Readiness Assessment for Organizations ONLINE at! quote
Once again we are proving that coaching works!


Almost every day we get great feedback on how coaching is strengthening the effectiveness of leaders, changing the way people do business, improving lives, while at the same time creating benefits for organizations.  


Click Here for just a couple recent success stories, we’re excited to share.


We would love to connect with you! Reach out to our team through e-mail: [email protected] or call Toll Free, 1-888-4A-COACH (1-888-422-6224). 

Early Bird rates on all our Fall Programs! Don't Delay!
Early Bird Savings fall

Registering now ensures you don’t miss the opportunity to gain some new skills and add to your credentials. Our biggest discounts expire June 30th.


 Calendar of Events

Measuring the return on coaching.
Coaching Out of the Box® takes on the challenge of measuring coaching ROI. Review our article on how we measure coaching in a way that is totally customized to your skills and goals.


Measuring ROI     
Tune into our YouTube Channel!
Alison Hendren     
We’ve been working on updating our YouTube channel! Watch our short informational video featuring our Founder and CEO, Alison Hendren. Tune in for educational tips and demos from our very own Coaching Out of the Box® team, all designed to help you improve your coaching skills!
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April 2015 Newsletter

by Coaching Out of the Box

Coaching Out of the Box® | April 2015 Newsletter


Coaching Out of the Box® Empowers Saskatchewan Healthcare Leaders



A team of 10 trainers plus Coaching Out of the Box® Founder and CEO, Alison Hendren, and Brooke Simmons (Operations Manager with Coaching Out of the Box®), delivered our flagship The 5/5/5 Coaching Skills Training Program to 125 leaders from Saskatchewan Healthcare over two days in Saskatoon in March. 



This was our 3rd year delivering this program.  The participants will be incorporating these much needed skills to support their leadership proving that coaching is a much needed competency for all leaders and managers….AND EVERYONE!!


What is particularly interesting is how effectively the coaching skills support Saskatchewan Health’s integration, the Lean Methodology, which focuses on process improvement.  All of the attendees learned to leverage coaching skills and tools over the two day program plus continue their learning through the 6 weeks of Coaching Skills Practicums via our virtual classrooms. 








(Top) Every program participant receives our materials box, which all the coaching tools for the program come out of (get it?)

(Center) The 5/5/5 Coaching Skills Training Program™ participants shared a collage of their insights, feelings, and energies following Day 2 of the program.

(Bottom) Marilyn Orr and Jan Carley ready to go in Saskatoon!  


Here’s the Perfect Chance to Amp Up Your Coaching Skills with our LIVE - The 5/5/5 Coaching Skills Training Program™ (and other exciting training opportunities)


LIVE - The 5/5/5 Coaching Skills Training Program™


Our most popular flagship program builds a solid foundation of transferable coaching skills for organizational leaders and managers. You will leave this program with highly effective coaching skills that make an immediate impact in your work!



These programs are open enrollment with participants representing a wonderful cross-section of learners. Our participants (including our Licensed Trainers) often bring clients interested in seeing the program first hand. Many organizations also come to evaluate the program for their own potential use. It is a great networking opportunity for all involved! The day will be facilitated by Senior Coaching Out of the Box® Trainer Bruce McLeod. Alison Hendren, CEO and Founder will be there to speak to the growing success of this program with over 10,000 participants to date.



Keep a copy of this flier for easy reference and to share with people you want to join you!



Contact Bruce McLeod for more information and to receive our INCREDIBLE PRICING for this program!



Upcoming Dates:


OTTAWA - Tuesday, May 19, 2015 from 8:30am–5:00pm EST


VICTORIA - Wednesday, June 17, 2015 from 8:30am–5:00pm PST


Register Today





Train the Trainer

Training to facilitate our flagship The 5/5/5 Coaching Skills Training Program™ takes participants from being coaches to coaching educators. This is an effective program for both independent training contractors and internal trainers, offering a robust toolkit useful to both!


Each webinar is 90 minutes long and can be accessed at any time if you have to miss one of the classes or simply want to review.  The class runs for 8 weeks. Register by clicking below. 


Upcoming Dates:

Starts Tuesday, May 5, 2015 at 9:00am–10:30am PST
Use the coupon code EARLYBIRDT3 by April 29 to get $200 off!


Shop USA         Shop CDN


The 5/5/5 Coaching Skills Training Program™


Starts Tuesday, October 6th, 2015 at 9:30am – 11am PST / 12:30pm – 2pm EST for 8 weeks ending on November 24.





$150 - until July 8

$100 - until August 7

$50 - until September 6






Starts Wednesday, October 7th, 2015 from 9am – 10:30am PST / 12:00pm – 1:30pm EST for 10 consecutive weeks ending on December 9.




$150 - until July 9

$100 - until August 8

$50 - until September 7


Get a quick summary of all our upcoming events on our website. Check back for new programs and more great opportunities for improving your coaching skills!

Keep track of all your Coaching Out of the Box® tips, tools, inspiration, and info by following our official hashtag. Share your own photos and successes with our community. #COTBX


Have questions, ideas or suggestions for us? We want to hear from YOU!
As an integral part of our community, we would love to connect with you! Reach out to our team through e-mail: [email protected] or call Toll Free, 1-888-4A-COACH (1-888-422-6224).


You can also chat with us and follow Coaching Out of the Box® on social media. Check out our website for links!

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March 2015 Newsletter

by Coaching Out of the Box

Coaching Out of the Box® | Embracing the Coaching Culture

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Embracing the Coaching Culture: How organizations can make a difference for new employees


Lost Women 


"Culture is what people do when no one is looking." Culture is a way of being and engaging that aligns with the often unwritten expectations of the local community. As travelers or immigrants to a new country can tell you, adapting to a culture elevates a distinct awareness that you are now the student in a life lesson of humility. You must learn the way things are done, the language spoken, and that your experience in other cultures does not necessarily matter here. Hopefully it will enhance your ability to meld into this new way of life, but it does not guarantee it. It can be difficult to feel like you belong.


Organizational cultures are no different. Employees new to a company enter a foreign crowd of people already at home in their environment. Belonging is a right to be earned.


A well-designed coaching culture can offer a variety of benefits that effectively engage new employees into the flow of the company processes. For instance, providing a guide or a coach for new employees can help them better navigate the moments of uncertainty and loneliness in an unfamiliar crowd, offer them someone designated to answer their questions, and provide general support and information to ease their transition.


Organizations with strong coaching cultures affirm the value of new employees by providing an environment that facilitates adaptation into an already established community. In these organizations, leaders play an active role in the growth of employees and “making the numbers” is no longer most important. This culture is integrated into daily processes at all levels of leadership, many even including coaching as a line item in their budgets.


Coaching is shown to lead to “increased engagement, faster on-boarding, and faster leadership development.” Millennials, currently entering the workforce, who are offered coaching within six months of employment, are less likely to leave. Companies with active coaching cultures are also rewarded with increased productivity, higher return on investment, and retention of satisfied employees who have found a community where, when no one is looking, they feel like they belong.



Photo credit: Left Field Consulting

Follow our growing presence online! #COTBX

Now you can find all your Coaching Out of the Box® tips, resources, inspiration, and info on upcoming programs quickly and easily by following our official hashtag! You can also share your own photos and successes from Coaching Out of the Box® programs with our community. Be a part of our coaching conversation by following and using #COTBX (currently on Facebook, Twitter, and LinkedIn)! We can’t wait to see what you’re sharing!


What’s coming up at Coaching Out of the Box®?
Check out our Calendar of Events on our website. You can check back here regularly to see what’s on our schedule! Send any questions to [email protected] or call Toll Free, 1-888-4A-COACH (1-888-422-6224).


Have questions, ideas or suggestions for us? We want to hear from YOU.
We would absolutely love to connect with you. Please reach out to our team through e-mail at [email protected] or call Toll Free, 1-888-4A-COACH (1-888-422-6224). You can also chat with us and follow Coaching Out of the Box® on social media. Check out our website for links!


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February 2015 Newsletter

by Coaching Out of the Box

Coaching Out of the Box Feb 2015 Newsletter.

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Ready for This?

Introducing one of our most powerful courses yet: Personal Groundwork for Coaching
We are delighted to tell you about a brand new and extremely powerful class we are offering that starts on March 10th, 2015: Personal Groundwork for Coaching. This class is for coaches and those who want to be more coachlike in their every day interactions, and it could very well change your life.
What’s it all about? It's about starting from the ground up and looking at your OWN life and creating a solid platform to build (and coach) from. We take a deep look into a variety of areas in your life—from your physical environment, your work environment, your financial life, your health, relationships and more. Do you work in a messy office? Do you need to lose five pounds? Are you in relationships that don’t serve you? All these things will affect how you show up as a coach.
We start with a personal assessment of how you’re doing in each area of life, then each week we tackle exercises to help you raise your scores in all areas of your life.
This program has been offered as part of the Royal Roads University program for many years, and students often tell us it was the most profound part of their learning and truly changed their life. That’s why we are so excited to now be offering an open class to guide you through the steps in the workbook, and more. And if that isn’t enough, this course is eligible for 20 ICF approved credits AND we are offering it at the early bird discount price of $695 (regular $795). We challenge you to invest in yourself and see what phenomenal improvements you can make in just 8 weeks.
Curious to see how you’d stack up on The Personal Groundwork for Coaching Assessment today? View a free copy here, and please reach out to us with any questions. You can sign up for this powerful course here, use code EARLYBIRDPG.
We have many more courses starting soon too!
 For a full list of what's coming up, visit our website.

You're Saying:
"I have never taken a coaching course and I wondered what I could learn in the virtual setting. The 'Coaching Fundamentals' program was a gift to me as I participated. I not only learned how to be a coach, I also benefitted from getting coaching for the challenges I am facing in my life. I was reminded that each of us has wisdom and knowledge within to be powerful on life's journey. I believe that as managers lead with a 'coach-approach', the workplace will be transformed. The course was clearly planned, with excellent support from the instructors and the materials provided. I recommend this course for anyone who is willing to learn about themselves and who is longing for powerful conversations that will transform your world! Thank you!
Marjorie Warkentin
Education Consultant, People Development Consultant

Making Coaching Measurable

Are you curious to learn exactly HOW effective coaching is for you or your organization? Read more here.
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