Jeff Trail

The 5/5/5 Coaching Skills Training Program™  is definitely worth it. Without a doubt, coaching has helped my performance. I use the coaching skills I learned on a daily basis.

The group that took the initial training has extended their coaching broadly - they are using the coach approach themselves, which was just what we wanted - to build the capacity to coach inside the corporation.

Coaching has affected my ability to lead, absolutely. I have a large group and frequently run into situations where my coaching skills have really helped - especially the listening skills. There's an expectation that the leaders have all the answers but using coaching, I can turn some of the issues back to the people I coach and get even better answers and solutions from them. Coaching helps the coachees with the confidence to make more of their own decisions. Coaching has helped me to help my staff bring out the decisions and answers from within them.

Jeff Trail
Executive Director
Government of New Brunswick